Privacy Policy
Effective date: Feb 20, 2020
National Association of Tax Professionals INC (“NATP”, "us", "we", or "our") operates the website at www.natptax.com and other websites owned or controlled by NATP, mobile applications, membership, tax related products and events (the "Service"). This policy does not cover the privacy practices of local NATP chapters. NATP local chapters are separate legal entities that may be subject to different regulations than the national organization, please contact your local chapter for more information.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. If you disagree with this policy you must not use the Service.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.natptax.com/pages/terms-and-conditions.aspx
Definitions
- Service
- Service is the NATP websites, mobile applications, subscriptions, products and events operated by National Association of Tax Professionals INC
- Personal Data
- Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
- Usage Data
- Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Cookies
- Cookies are small pieces of data stored on your device (computer or mobile device).
- Data Controller
- Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
- For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
- Data Processors (or Service Providers)
- Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
- We may use the services of various Service Providers in order to process your data more effectively.
- Data Subject (or User)
- Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number, Fax number, website
- Address, State, Province, ZIP/Postal code, City
- Preferences
- Birth Date
- Paid Preparer Tax Identification Number (PTIN) and other certification numbers
- Demographics
- Transactional data
- Record of our SMS, email and telephone communications
- Cookies and Usage Data
- Other information that you provide to us for the purpose of registering with us on the Service
Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Our cookie policy can be reviewed at - https://www.natptax.com/pages/cookie-policy.aspx.
Use of Data
NATP does not share personal information you provide to us or that we learn about you from your use of the Service with others except as described in this policy.
We do not share your information with third parties soley for their direct marketing purposes.
National Association of Tax Professionals INC uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To monitor the usage of our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To perform analysis or deduce information so that we can improve our Service including market and consumer research, customer profiling, customer satisfaction research, trend analysis, financial analysis
- To perform accounting, auditing, billing, reconciliation, collection and other internal business functions
- To report educational credits and information as necessary to CPE reporting bodies
- To detect, prevent and address technical issues
- To inform you of upcoming events, updates, news and the latest product, service, solution and other offerings where this is in accordance with your communications preferences
- To contact you with required messages about an in-process service engagement. Transactional messages such as receipts, confirmation and reminder messages are required when you use the Service
Publications and News
NATP publishes content and materials through our service. Some of these materials are available to members and some may require you to create an account in the Service. We will access the information in your account to provide you with information and services associated with your interests and preferences. If you wish to opt out of receiving communications use the opt out in the communication you receive or contact NATP using the contact methods found in the contact section of this privacy policy.
Events
NATP may host events that include online and in-person delivery. We will access the information in your account to provide you with information and services associated with the event. If you wish to opt out of receiving communications use the opt out in the communication you receive or contact NATP using the contact methods found in the contact section of this privacy policy.
Continuing Education Credits and Certifications
When you register for a course with NATP we will collect and store necessary information to process your credits and certifications according to your designations that we have collected from you.
Membership
When you create an account, become a member of NATP or register for any part of the Service you will be required to provide information as part of the process. The information you provide is used to communicate with you and to build content and activities that we believe will be of interest to you. If you wish to opt out of receiving communications use the opt out in the communication you receive or contact NATP using the contact methods found in the contact section of this privacy policy.
Newsletters and Promotions
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. If you wish to opt out of receiving communications use the opt out in the communication you receive or contact NATP using the contact methods found in the contact section of this privacy policy.
Information You Post on the Service
When you post a message on any NATP Service such as collaboration, or blog site, you have the ability to post a message which may include personally identifiable information about yourself; consequently, you should understand that if you post personal information online that may be accessible to the public and we cannot be responsible for the use of any information you post publicly.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), National Association of Tax Professionals INC legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
National Association of Tax Professionals INC may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it's not overridden by your rights
- For payment processing purposes
- To comply with the law
Retention of Data
National Association of Tax Professionals INC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
National Association of Tax Professionals INC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
National Association of Tax Professionals INC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, National Association of Tax Professionals INC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
National Association of Tax Professionals INC may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of National Association of Tax Professionals INC
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. When NATP becomes aware of a breach of your personal information we will contact you within 72 hours.
"Do Not Track" Signals
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. National Association of Tax Professionals INC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification.
- You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object.
- You have the right to object to our processing of your Personal Data.
- The right of restriction.
- You have the right to request that we restrict the processing of your personal information.
- The right to data portability.
- You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent.
- You also have the right to withdraw your consent at any time where National Association of Tax Professionals INC relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
- Google Analytics
- Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
- You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
- For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Behavioral Remarketing
National Association of Tax Professionals INC uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
- Google AdWords
- Google AdWords remarketing service is provided by Google Inc.
- You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
- Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
- For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
- Facebook
- Facebook remarketing service is provided by Facebook Inc.
- You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
- To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
- Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
- For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
- Vantiv / Worldpay
- Their Privacy Policy can be viewed at https://www.vantiv.com/privacy-policy
- Recurly
- Their Privacy Policy can be viewed at https://recurly.com/legal/privacy
- iTransact
- Their Privacy Policy can be viewed at http://itransact.com/support/privacy-policy.php
Service Delivery Providers
We may share your information with some third party services to provide the Service you purchase from us, to carry out the terms of our agreements with you and to manage our relationship with you on behalf of NATP. These third parties may include, for example, our third-party technology providers, including our mobile application company, training providers, event hosts, product-fulfillment companies and continuing education credit governing agencies such as the IRS or CTEC. When credits are eligible for reporting to continuing education credit governing agencies we will share only the information required to process your credit with the governing agencies. These third-party service providers will only have access to the information needed to perform these limited functions on our behalf. If you do not wish to have your information processed by credit governing agencies or you do not wish to appear in attendee lists contact NATP using the contact methods found in the contact section of this privacy policy.
Statistical Analysis
We may share your information with some third party providers to perform data collection, analysis and processing including market and consumer research, customer profiling, customer satisfaction research, trend analysis and financial analysis. We may use this information to improve our service or inform you of upcoming events, updates, news and the latest product, service, solution and other offerings where in accordance with your communications preferences. If you do not wish to have your information used for statistical analysis contact NATP using the contact methods found in the contact section of this privacy policy.
Artificial Intelligence
Our service utilizes Generative Pre-trained Transformer (GPT) and LLM technology, an advanced artificial intelligence (AI) language model, to provide certain services and enhance user experience. GPT may be used for functions such as content generation, recommendations, or customer support. We are committed to using GPT responsibly and ethically, in accordance with applicable laws, regulations, and best practices. To maintain data privacy, we ensure that the data used with generally accessible GPT is anonymized and free of personally identifiable information (PII). We also implement measures to verify the accuracy and reliability of GPT-generated content, as well as monitor and review its performance to continuously improve its effectiveness. Your use of our website constitutes your acknowledgment and acceptance of our use of GPT in accordance with this privacy policy.
NATP Local Chapters
We share your information with local chapters so they can offer membership and associated services to you pursuant to your membership in that Chapter.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: natp@natptax.com
- By visiting this page on our website: https://www.natptax.com/pages/privacy-policy.aspx
- By phone number: 800.558.3402
- Directly contact our data protection staff: Jerry Sparkman infoprivacy@natptax.com
